Privacy Policy

Rothdale Pacific Wealth Management

Privacy Statement

Rothdale Pacific Wealth Management (RPWM) and its Licensed Agents Steven Batie and Sarah Cassidy, endeavor to maintain the highest standards of confidentiality in dealing with client information and adhere to the Personal Information and Electronic Documents Act (“PIPEDA”), a federal privacy law.

  1. Accountability – RPWM is responsible for the personal information it receives from
         clients and abides by the principles of PIPEDA in safeguarding that
         information in hard copy and computer documents. Any owner or employee
         also understands and abide by these rules.

  2. Collection Purposes, Limitations on Collection, Use, Disclosure and Retention – Identity, health, corporate and financial information is collected and kept solely for the purpose of providing advice and to ensure that products or services purchased are provided quickly and correctly. You acknowledge that I am required to confidentially convey your information to insurers through wholesale organizations in order to obtain financial products. The only information collected and retained is to assist in formulating advice and to service the products you purchase through myself as you Agent. 

  3. Consent – The nature of Insurance work means we must receive and retain a large amount of personal information from clients – Including, but not limited to: health data, financial data and identity verification.  This information is used to make assessments and recommendations related to your unique situation. By signing this form, you agree to provide requested information and allow RPWM to share this information with relevant financial companies and intermediaries, as required. You acknowledge that RPWM will retain your information in both paper-based and electronic files for the duration of our client/advisor relationship or so long as there remains a business or legal need to retain the information. Should Steven or Sarah retire, die or become incapacitated, or should RPWM cease to exist, you acknowledge allowance to transfer your file information,   including your personal information, to another agent or agency, to ensure your service needs are met. You retain the right to choose a different agent at any time. Your signature also provides your consent to receive electronic communications or Commercial Electronic Messages (CEMs) from RPWM and its Agents and employees. You may withdraw your consent at any time.

  4. Information Accuracy – RPWM relies on the accuracy of information provided in order to make     appropriate recommendations. As such, RPWM may be required to update your information regularly in an effort to ensure that ongoing recommendations are relevant and sound. As a client, you are entitled to review the personal information retained on file, upon request.

  5. Safeguards – All the written information received from you will be stored in secured filing cabinets or in password protected computer files.  Any computer files stored off site are encrypted or locked.  File information that is discarded is shredded or otherwise destroyed. RPWM and related staff understand the sensitivity of this information and the importance of protecting it.

  6. Questions, Concerns and Access – You may contact RPWM at anytime via telephone, email, facsimile or by letter mailed to the address listed in the footer of this website should you require any information relating to information retained in your file held with RPWM or to request changes.  You can seek further information related to PIPEDA online at www.privcom.gc.ca. You are able to direct any complaint directly to RPWM to our attention. RPWM will investigate all complaints and provide you with a response in a reasonable time frame. A full copy of the Privacy Policy is available upon request.